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Another Sony DRM Blunder?

I recently bought “Stranger Than Fiction” from Best Buy, figured I’d watch it tonight.  I put it in my DVD player, a Sony DVPCX995V, and it began to read the disc.

Then, the damn thing shut down.

I was really confused.  I messed around with it for a few minutes, then I jumped into a chat session with a Sony representative.  After suggesting the DVD was scratched or the wrong region, (uh huh, sure), he THEN recommended I reset the whole player.

Now, the thing is, this player requires you to manually type in the names of DVDs where it can’t read the standard demographic information.  I’ve got 300 discs in that player, I’d rather not lose that information.  So then he gave me a phone number to tech support and wished me luck.

But you’d better believe I started searching the Internet for any other reports of this nonsense.  It didn’t take long before I found this Amazon discussion and a blog post on erkkila.org.  A number of DVD players, a number of new DVDs… sounds fishy.

Here are the numbers I have so far:

Sony Pictures: (800) 860-2878
DVP-CX995V Support: (800) 222-7669

This does not bode well for Sony.  Is there some kind of write protection on these DVDs?

2 Awesome Comments So Far

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  1. epe
    April 18, 2007 at 8:13 am #

    Check it out, Sony’s replacing the discs (haven’t called it yet, myself).

  2. epe
    April 18, 2007 at 8:37 am #

    Update: they ask you for name, address, phone number, and UPC code and will ship replacement discs.

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